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Terms of Service

Last updated: 02 May 2026 ยท Effective from 02 May 2026

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Template notice for the launch team: This document is a comprehensive starting template. Before going live, have it reviewed by an Indian commercial lawyer to ensure compliance with the Information Technology Act 2000, Consumer Protection Act 2019, DPDP Act 2023, and ICAI advertising guidelines applicable to CA-facing services.

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and VyaparComply Technologies Private Limited, a company incorporated under the Companies Act 2013 with its registered office at 123 Business Hub, Pune, Maharashtra 411001, India ("Company", "we", "us"), governing your access to and use of the website https://vyaparcomply.in and the VyaparComply software-as-a-service platform (collectively, the "Service").

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Eligibility

The Service is intended for use by:

  • Practicing Chartered Accountants registered with the Institute of Chartered Accountants of India (ICAI)
  • CA firms and partnerships registered with ICAI
  • Authorized employees, articled assistants, and contractors of the above

You must be at least 18 years old and capable of entering into a binding contract under Indian law. You represent that all information provided during signup is accurate, current, and complete.

3. Account Security

You are responsible for safeguarding your account credentials. You agree to:

  • Notify us immediately at security@vyaparcomply.in of any unauthorized access
  • Enable two-factor authentication on accounts handling sensitive client data
  • Not share your credentials with anyone, including team members (use the multi-user feature instead)
  • Accept responsibility for all activities under your account

4. Subscription Plans & Payment

The Service is offered on a subscription basis with the following plans: Starter (free), Professional, and Enterprise. Current pricing is published at /pricing and may be revised with 30 days' notice.

4.1 Billing

Paid subscriptions auto-renew at the end of each billing cycle (monthly or annual). Payments are processed through Razorpay, a SEBI-regulated payment aggregator. By subscribing, you authorize us to charge your payment method on the renewal date.

4.2 Taxes

All prices are exclusive of applicable Goods & Services Tax (currently 18%), which will be added at checkout. We will issue GST-compliant tax invoices for every payment.

4.3 Free Trial

The 7-day free trial includes up to 3 clients, GSTIN/PAN tools, and practice calculators (no GSTR filing). No payment information is required during the trial. The trial converts to a paid subscription only with explicit consent.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to violate any law in any jurisdiction
  • Upload data you do not have authorization to process (including client GST data without an engagement letter)
  • Reverse-engineer, decompile, or attempt to extract source code from the Service
  • Probe, scan, or test the vulnerability of the Service without prior written consent
  • Submit malicious code, viruses, or content that infringes on third-party rights
  • Use the Service to file fraudulent returns or claim ineligible Input Tax Credit
  • Resell, sublicense, or white-label the Service except under an Enterprise agreement

6. GST Compliance & Professional Responsibility

The Service is a tool that assists Chartered Accountants in their professional work. The Service does not constitute professional advice. You acknowledge that:

  • All filings, replies, and computations remain your professional responsibility under the Chartered Accountants Act 1949 and the GST Act 2017
  • AI-generated content (notice replies, reconciliation insights, etc.) is a draft requiring your professional review before use
  • We are not a "GST Practitioner". GSTN data and return filing are provided via our integration with Sandbox.co.in (authorised TSP/GSP route). You remain responsible for reviewing returns before filing
  • You remain solely responsible for verifying the accuracy of any data, calculations, or filings produced through the Service

7. Data Ownership & Privacy

You retain all rights, title, and interest in the data you upload to the Service ("Customer Data"). You grant us a limited, non-exclusive, royalty-free license to host, process, and display Customer Data solely to provide the Service.

We do not sell, rent, or share Customer Data with third parties for marketing purposes. Our complete data handling practices are described in our Privacy Policy, which is incorporated into these Terms by reference.

8. Intellectual Property

The Service, including all software, designs, trademarks, logos, and content (excluding Customer Data), is the exclusive property of VyaparComply Technologies Pvt. Ltd. and is protected by Indian and international intellectual property laws. We grant you a limited, non-transferable, revocable license to use the Service per these Terms.

9. Service Availability & Limitations

We strive for 99.5% uptime, measured monthly. Scheduled maintenance windows will be announced at least 48 hours in advance.

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or meet all your specific requirements.

10. Limitation of Liability

To the maximum extent permitted by Indian law, our aggregate liability arising out of or related to the Service shall not exceed the fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or business opportunity, even if advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service in violation of these Terms; (b) Customer Data that infringes third-party rights; (c) your violation of applicable law including the GST Act, Income Tax Act, or Companies Act.

12. Termination

You may terminate your account at any time from Settings โ†’ Account โ†’ Close Account. Refunds are governed by our Refund Policy.

We may suspend or terminate your account immediately for: (a) breach of these Terms; (b) non-payment of fees; (c) suspected fraudulent or unlawful activity; (d) court or regulatory order. Upon termination, you may export your data within 30 days, after which we may permanently delete it.

13. Changes to Terms

We may revise these Terms by posting an updated version on this page and notifying you by email. Material changes take effect 30 days after notification. Continued use after the effective date constitutes acceptance.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms shall be resolved through good-faith negotiation. If unresolved within 60 days, disputes shall be subject to the exclusive jurisdiction of the courts of Pune, Maharashtra, India.

15. Contact

For questions about these Terms:

  • Email: legal@vyaparcomply.in
  • Address: VyaparComply Technologies Pvt. Ltd., 123 Business Hub, Pune, Maharashtra 411001, India
  • Grievance Officer: as appointed under Section 79 of the IT Act 2000 โ€” details in Privacy Policy
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VyaparComply
For Chartered Accountants

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